When it comes to service-oriented professions such as travel agent jobs, any professional knows that customer service is one of the biggest factors to determine success. Indeed, an agent's relationship to his or her customers is the foundation of a travel agency- there is therefore a great need to build and maintain good relationships with existing ones, encourage their loyalty and patronage, and develop new relationships with prospective clients.
Source: http://EzineArticles.com/6214367
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